PRIVACY POLICY

At CloudsXpress, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when you use our website [https://cloudsxpress.com] or engage with our services.

1. Information We Collect
We collect different types of information to provide and improve our services to you:

a. Personal Information:
Full Name

Email Address

Phone Number

Shipping and Billing Address

Payment details (processed through secure third-party gateways like Stripe, PayPal)

b. Non-Personal Information:
Browser type and version

IP address

Device type

Referring URLs

Pages visited on our site

Time and date of visit

Cookies and usage data

2. How We Use Your Information
We may use the collected information for the following purposes:

To process your orders and manage transactions

To personalize your shopping experience

To provide customer support

To notify you about order status or promotional offers

To detect and prevent fraud or abuse of our website

To comply with legal obligations

3. Sharing Your Information
Your personal information is treated with the utmost confidentiality. We do not sell, rent, or trade your information to third parties. However, we may share it with:

Payment gateways (e.g., Stripe, PayPal)

Shipping partners (e.g., DHL, FedEx, local couriers)

Analytics tools (e.g., Google Analytics) to improve website performance

Legal authorities, if required by law

4. Data Retention
We will retain your information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

5. Data Security
We implement physical, administrative, and technical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, so we cannot guarantee absolute security.

6. Your Rights
Depending on your jurisdiction, you may have rights such as:

Access to your personal data

Request correction or deletion of your data

Object to the processing of your data

Withdraw consent at any time

To exercise any of these rights, contact us at [support@cloudsxpress.com].

7. Cookies Policy
We use cookies to enhance your experience, analyze site traffic, and provide targeted advertising. You can manage cookie preferences in your browser settings.

8. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date. We encourage you to review it regularly.

Contact Us:
For any privacy-related questions or requests, reach out to us at [support@cloudsxpress.com].